Privacy policy
What we collect
When you place an order or create an account, we collect information necessary to fulfill your request: your name, email address, shipping address, and payment information. We also collect basic usage data through standard web technologies to understand how visitors use our site and to improve the experience.
How we use it
We use your information to: • Process and fulfill your orders • Communicate about your order status • Respond to your inquiries and support requests • Improve our products and website experience We do not sell your personal information to third parties.
Payments and data
Payments are processed securely through Stripe. We do not store your full credit card information on our servers. Stripe's privacy policy governs how they handle your payment data. User accounts and order data are managed through Supabase, which provides secure, encrypted data storage. Your data is stored in compliance with industry-standard security practices.
Cookies
We use essential cookies to maintain your shopping cart and authentication session. These are necessary for the site to function properly. We may use analytics cookies to understand site usage patterns. These do not contain personally identifiable information.
Questions about privacy
If you have questions about how we handle your data, or if you'd like to request deletion of your account and associated data, contact us at hello@tinheartstudio.com. We'll respond to privacy-related inquiries within 5 business days.